Written applications will be accepted subject to there being an existing main in a street or right-of-way abutting on the premises to be served, but acceptance shall in no way obligate SCWA to extend its mains to serve the premises excepting as provided in the rules relating to extension of mains. A separate application must be made for each premises. A customer initiation fee of $30.00 will be required for a change of responsibility in addition to other water related service fees.

As security for payment of bills, SCWA may require of any applicant or any customer to whom it may be supplying water a deposit equal to one-half the estimated annual bill. When application for water service is made, the applicant shall agree to guarantee payment to SCWA of a quarterly minimum charge, whether or not service is rendered for that period. As a guarantee of such payment, SCWA will require the developer, prospective owner, or tenant to make a deposit in accordance with Section 3 of SCWA's Rules and Regulations.

A tapping fee will be charged for all service installations. In consideration of this fee, SCWA will, at its expense, install the service pipe and service connection between the main and property line on both public and private streets. Easements acceptable to SCWA must be furnished to it for service installations on private streets. Schedules of tapping fees can be found here.

SCWA will, at its expense, maintain and, when necessary, replace any service pipe and service connections from the main to the property line on all public and private streets.

Service pipe and service connections shall not be trespassed upon nor interfered with in any respect. The curb stop may not be used by the customer for turning on or shutting off the water supply but is for the exclusive use of SCWA.

At his or her own expense, the applicant shall install the service pipe from the approximate property line to the premises and also install a valve to be located preferably on the riser on the outlet side of the meter, permitting control of the water supply by the customer. Should the water meter be located outside, then the valve should be located just inside the building wall. At the expense of the customer, this property shall be maintained and, when necessary, replaced. For this installation and maintenance thereof, the customer shall employ a licensed plumber and all work shall be performed in a manner satisfactory to SCWA.

Service will not be initiated by SCWA until the service pipe and service connections from the premises to the street have been installed in a manner satisfactory to SCWA. Before installation of SCWA’s portion of the water service can be scheduled, a sketch should be furnished indicating measurements from the corners of the building to the end of the service pipe at the property line. If a meter is installed in the building, a male adapter should be installed on the end of the service line in the building.

The New Service Department must be contacted for an inspection of service before backfilling the trench.

All service pipes shall have a minimum cover of four and one-half (4-1/2) feet, except in cases where groundwater levels are such as to make such cover impractical. When groundwater conditions make four and one-half (4-1/2) feet ground cover impractical, service should be laid in at least one foot of groundwater, and in no case, with less than forty inches ground cover. All service pipe shall not be less in size than 1 inch inside diameter and shall be of U.S. Government Specification Type K soft tempered copper tubing. For services larger than two (2) inches in diameter, ductile iron pipe of quality equal to the standards of the American Water Works Association and any applicable regulations, and of weight suitable for service under a pressure equivalent to at least 150 pounds per square inch, shall be used. SCWA reserves the right in all cases to stipulate the location, size and type of service connection to be used. SCWA will accept drinking water approved PVC pipe in certain applications in conjunction with a meter vault. Contact the New Service Department for details.

An individual meter shall be required for each premises and for each separate service connection to a premises.

SCWA reserves the right in all cases to stipulate the size, type and make of the meter to be used on any connection.

The meter shall be located at a convenient point approved by SCWA so as to protect the meter and to measure the entire supply of water through the connection.

The meter will be set at or near the property line in a meter vault.

All meters and meter connections and remote reading devices shall at all times remain the sole property of SCWA, and shall not be interfered with in any respect. All meters will be maintained by and at the expense of SCWA so far as ordinary wear and tear are concerned, but the customer will be held responsible for damages due to freezing, hot water, or other external causes.

SCWA will be installing a dual check valve in the meter setting. This will prevent any back-flow through the meter. It is the customer’s responsibility to ensure his or her plumbing and heating systems are properly protected against high pressure.

SCWA requires complete containment of water on the customer's property by use of an approved back-flow device where a potential hazard exists. Specific information is available at the New Service Department.

Upon receipt of an application for a new service or for the reinstatement of an existing service, SCWA will assume that the piping and fixtures which the service will supply are in proper order to receive same, and SCWA will not be liable in any event for any accident, breaks, or leakage arising in any connection with the supply of water or failure to supply same.

SCWA undertakes to use reasonable care and diligence to provide a constant supply of water at a reasonable pressure to customers but reserves the right, at any time, without notice, to shut off the water in its mains for the purpose of making repairs or extensions, or for other purposes.

A late charge of one and one half percent (1 1/2%) per month shall be applied to all outstanding quarterly water bills, including late charges, rendered in excess of forty-five (45) days.

Rules and Regulations pertaining to extension of water mains are available through our website.

Complete rate schedules, including detailed rules and regulations, are on file at each office of SCWA and are open to public inspection during office hours. Rules, regulations and rates are subject to change at the discretion of SCWA.

* The rates quoted above do not apply to special rate districts and Fire Island customers.

Additional Miscellaneous Fees (PDF)

** The charges quoted above do not apply to service on Fire Island. Our Call Center (631) 698-9500 can provide information on Fire Island service charges.