This privacy policy serves as a general statement regarding the handling of personal information by the SCWA. It represents a broad as well as flexible policy, which governs access to, and use of, the Internet or Intranet. The Internet is defined as a global network connecting millions of computers. While an Intranet is a private network belonging to an organization, usually a corporation, accessible only by the organization's members, employees, or others with authorization. In essence, it's like a mini version of the Internet.

SCWA promotes the productive use of all its computing resources. However, there is also a responsibility to protect these same resources. In this regard, SCWA has, and will continue, to institute appropriate safeguards. To aid in preventing unauthorized access, maintain data accuracy, and ensure correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to secure all personal information about you.

SCWA will keep you informed regarding privacy issues. Changes will be made to the privacy policy from time to time. The rollout of new technology, more specifically new business applications and customer services, will require future modifications. Any amendment of this policy, however, will be in accordance with the specific technology or computing environment in question. The intent is to make it more understandable and relevant to your needs. If SCWA does change the policy, a notice on this web site will state such.

Commitment to Privacy
We take data security and the privacy of your personal information very seriously. It is important to SCWA that the collection of personal information be minimal, to the extent possible and practicable. When information is required, however, the SCWA will explicitly ask for it. We fully understand that visitors to our web site as well as users of our Intranet and Internet services, need to be in control of their personal information.

What Information Does SCWA Collect?

  • We collect the number of "hits" to our site.
  • We collect the number of sessions that are conducted for each Web page.
  • We do use this information strictly for statistical purposes and to help us make our web site more useful to visitors. The information is stored for a maximum of two years.
  • We collect, retain and use personally identifiable information (such your name, address, telephone number, e-mail address, account number) from users of our online services. SCWA will explicitly ask you when we need such information. Only information specifically and knowingly provided by you is collected. The information you provide will be used only for the purpose you intend. We may enter the information into a database maintained at our corporate headquarters. We use this information to assist us in improving our services to our customers and as reference in addressing customer inquiries and service needs.

Links to Other Sites

Our site contains links to other web sites. Once you link to another site, you are subject to the privacy policy of the new site. SCWA is not responsible for the privacy practices of linked sites.

Release of Information

SCWA will not share your personal information with any third party except as necessary to operate this web site, to provide the services you requested or to fulfill legal and regulatory obligations. SCWA is required to disclose certain information provided by others upon request. Confidential commercial information and confidential account information is


disclosed, even upon request. If we believe someone is attempting to break into, has broken into or has otherwise abused our resources over the Internet, we can use the information collected to find those responsible. As part of these efforts we may share the information with law enforcement agencies.

How to Contact SCWA

If you have any questions or concerns about these privacy policies, please contact: