Below are answers to frequently asked questions regarding our new online billing system. In order to make a payment or sign up for online billing please have your SCWA Security Code and your premise zip code available.


If you need any  further assistance please contact us at 631-698-9500 or via our Contact us form.

Popular Questions

Making Payments

Managing Your Profile


All customers who signed up for auto pay before 10/24/18 must re-sign up in the new SCWA online billing system.  If you have forgot your username or password, please contact our Customer Service office.



For returning E- billing customers that have not logged in to SCWA’s new payment portal.

1.Click here to access the self service portal
2.Please enter your existing id and password
3.Follow the prompts to create your new security questions and password

       * If you do not remember your username or password, please contact us @ 631-698-9500 or via our Contact us form.


To enroll in E-billing for the first time click here