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Online Billing FAQ

Answers to frequently asked questions regarding our online billing system. 

Migration Notice

Customers who enrolled in AutoPay before 10/24/18 must re-enroll in the new SCWA billing system. If you do not remember your credentials, please contact Customer Service at 631-698-9500.

Faq Categories

Enrollment for First Time Customers

To enroll in E-billing for the first time, click the button below to access the enrollment portal.

Enroll in E-billing →
Returning E-billing Customers

For returning customers who have not logged into the current portal:

  1. Access the self service portal.
  2. Enter your existing ID and password.
  3. Follow prompts to create new security questions and password.
Access Self Service Portal

Billing Resources

Need further assistance?

Call Customer Service: 631-698-9500
 
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