Water Service Turn On Request | Suffolk County Water Authority

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Standard Presence Requirement

When water service to any premises is requested to be turned on, the Suffolk County Water Authority requires the customer or an individual 18 years of age to be at the premises. This ensures plumbing inside the premises is not on or leaking.

Unattended Turn-On Exception

If the customer wants SCWA to turn on water service when no one is at the premises, the customer must sign a release of liability form. The customer must certify that all faucets at the premises are off or that the main valve to the internal plumbing is off.

Jump to Liability Form

Liability Release Agreement

By submitting the form below, you request that SCWA turn on water service at the referenced premises without anyone representing you present at the time the water is turned on.

You certify that all plumbing fixtures at the premises are in the off position or that a main plumbing valve at the entrance to the premises is in the off position.
You understand and agree that SCWA shall not be liable for damages resulting from the turn-on of water at the premises when no one is at the premises to check the internal plumbing.

First Name *

Last Name *

Premise Address:

Address 1 *

Address 2

City *

Zip/Postal Code *

Contact Information:

Mobile Phone Number *

Text Messages Allowed?

Landline Number

E-mail *

Account Number *

Date *

Note: The SCWA undertakes to use reasonable care and diligence when restoring water service. If the meter to the premises appears to be spinning in a manner that indicates that water is on inside the premises or that there is a leak, the water will be shut off, and you will have to reschedule the turn on for a time when someone is at the premises.

Release-of-Liability

Suffolk County Water Authority

Standard Presence Requirement

Unattended Turn-On Exception

Liability Release Agreement