The Suffolk County Water Authority is suggesting that its customers, particularly those who expect to have their power and heat off for an extended period of time, contact SCWA and have their water turned off temporarily to prevent pipes from freezing.
With colder temperatures approaching, SCWA customers in areas hit hard by Superstorm Sandy should consider having their water turned off so a bad situation does not get even worse. All water restoration fees will be waived for SCWA customers who call between today and December 1 to have their water turned off, irrespective of when they turn their water back on.
“The worst case scenario, from our point of view, would be for those already suffering extensive damage to their homes and power losses to additionally have to confront burst pipes when they are able to return to their homes,” said SCWA Chairman James F. Gaughran. “So we ask anyone in this situation to consider calling us and letting us turn off your water so you’ll have one less thing to worry about.”
SCWA customers seeking to have their water temporarily turned off should call the SCWA Customer Service call center at (631) 698-9500. As a reminder, homeowners turning off water need to make arrangements to have their pipes and fixtures drained to prevent them from being damaged by any remaining water in the pipes freezing.
The Suffolk County Water Authority is an independent public-benefit corporation operating under the authority of the Public Authorities Law of the State of New York. Serving approximately 1.2 million Suffolk County residents, the Authority operates without taxing power on a not-for-profit basis.