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From infrastructure installation to emergency repairs, our crews are the foundation of Suffolk County's water reliability.
Our network is an underground lifeline stretching from the Nassau line to Montauk, ensuring every neighborhood has a reliable supply of fresh water.
To put that in perspective, our water mains could stretch from New York City to Siberia. Our crews manage the maintenance of this massive infrastructure 365 days a year.
Every hydrant is inspected and maintained to ensure peak performance for fire protection and system maintenance throughout the county.
We work closely with local fire departments to ensure every hydrant is operational and high-pressure. Our testing program identifies and resolves issues before they ever impact an emergency.
No matter the weather or the hour, our crews are on the ground to repair main breaks and restore service to our customers.
Our dispatch team and field crews utilize advanced GIS mapping to pinpoint leaks and isolate breaks, minimizing the number of homes affected during a repair.
We systematically flush the system to remove naturally occurring sediment, maintaining clear water and optimal pressure for every customer.
By moving water at high velocities through the mains, we scour the interior of the pipes to ensure your water remains as pure at the tap as it was when it left the treatment plant.
We are continuously extending mains to reach homes currently on private wells, ensuring Suffolk County residents have access to high-quality public water.
Across our service territory, we are aggressively seeking grants and funding to bring safe, tested public water to communities that have historically relied on unmonitored private wells.
Hear from our field experts to see what it takes to maintain 6,000 miles of water main and respond to emergencies in any condition.