Pay My Bill

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Most common options

Online, phone, text and retail locations are the quickest options.

Pay online

Make a one-time payment or manage your account through our online bill pay portal.

Go to online bill pay

Go paperless (E-billing)

Receive bills by email and set up automatic payments (AutoPay).

Sign up for E-billing

Pay by phone (IVR)

Use our automated phone payment system (IVR) at any time.

Call (631) 698-9500
Pay in person at retail locations (KUBRA EZ-PAY)

Retail locations

Visit any CVS, Dollar General, Speedway, Walmart, 7-Eleven, Family Dollar, or Walgreens location.

  • Present the KUBRA EZ-PAY badge to the cashier (on the back of your bill or in the online portal)
  • The cashier scans the badge and accepts payment
  • $1.99 fee applies

Example EZ-PAY badge

Example KUBRA EZ-PAY badge
Customer Walk-In Center (Coram) is closed

Please use online, IVR phone, PayByText, retail locations, or mail.

Pay by text (KUBRA EZ-PAY)

Customers can pay by SMS (text). When you enable text notifications, KUBRA EZ-PAY sends a message with the account holder’s name, amount due and due date. To make a payment, reply with the unique payment code provided in the notification.

Activation requirement

PayByText becomes available after you make a successful one-time payment. The payment method used will be used for PayByText.

  1. After completing your next payment, click Activate PayByText Now!
  2. Enter or confirm the mobile number for future PayByText payments
  3. Click Validate
  4. Enter the verification code you receive by text
  5. Review your account information
  6. Agree to the KUBRA EZ-PAY Terms & Conditions and Privacy Policy
  7. Click Activate
Apple Pay and Google Pay

Apple Pay and Google Pay are available within the online payment portal.

Pay online here: Online bill pay portal

E-billing details (what you can do online)

Sign up to receive your bill electronically via email. Through the portal, you may choose to have payments automatically deducted from your checking/savings account or debit/credit card.

  • View your account
  • View current and past bills
  • View payment history
  • Check historical consumption
  • Update account information

Sign up for E-billing

Phone payment support (IVR + live support hours + TTY)

IVR / Customer Service: (631) 698-9500
Hearing Impaired/TTY: (631) 589-5210

Call Center Hours (live support):

  • Monday through Friday: 8:30am – 8:00pm
  • Saturday: 8:00am – 4:30pm

The automated IVR payment option is available through the same number.

Pay by check (mail)

Checks can be sent to:

PO Box 9044
Hicksville, NY 11802-9044