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Online Billing Support

Manage your SCWA account, set up secure automatic payments and access your billing history in one place.

How do I pay my bill online?

We offer two convenient digital options for managing your water bill payments:

Option 1: AutoPay

Set up recurring payments from your bank account or card. (Registration required)

Enroll Now
Option 2: One-Time Payment

Make a fast payment as a guest using EZ-Pay. No account registration required.

Pay as Guest

Action Required for AutoPay

All customers that had auto pay setup before 10/24/18 must re-register for auto pay within the new SCWA online billing system.

To enroll, you will need your security code found at the top of your SCWA bill.

Initial Setup:
  • Log in to Online Billing.
  • Click Manage Payment Accounts in the menu. (You must create a payment method first).
  • Enter bank account, credit card, or debit card information.
Link Payment to AutoPay:
  • Click Manage AutoPay in the menu.
  • Click Add AutoPay button.
  • Select your billing account and payment account.
  • Configure payment period and option details, then click Submit.

Please Note: Adding an automatic payment plan will only affect new bills. Any outstanding bills already in the system will need to be paid manually.

Yes. To edit an existing automatic payment, click on the menu to the left, then click on Manage AutoPay under Payment Options. In the Manage AutoPay screen, click the Edit button found in the Action column to change configuration settings.

To cancel an automatic payment, click the Cancel button in the Action column.

Please Note: Changes to your automatic payment configuration will only affect new bills. Any scheduled payments will remain active.

Yes. To schedule a payment for a future date, click on Schedule a Payment in the menu to the left. Payments can only be scheduled up to the due date.

  • Select the bills you would like to pay using the checkboxes.
  • Click Pay Selected.
  • Select your payment method and choose a future date (not after the due date).
  • Click Submit, review the summary, and click Submit again.

To edit a scheduled payment, click on the menu to the left and navigate to Payment History under Payment Options.

  • Filter your payments to only include scheduled payments.
  • Find the payment you wish to edit and click Edit in the action column.
  • You will be able to edit the payment account, date, and amount.

Other Payment Methods

Automated Phone System

Call 877-204-2507 to pay using our 24/7 automated secure line.

Payment by Mail

Suffolk County Water Authority
PO BOX 9044
Hicksville, NY 11802-3147
*Please include your payment stub

 
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