At Home Water Wise Check Up

Water Wise Checkup

Identify leaks, optimize your usage, and see which SCWA account credits you qualify for in just 3 minutes.

Customer checking water meter

Let's find ways to lower your bill.

The Suffolk County Water Authority offers two ways to help you conserve water and lower your bill. You can request an in-person consultation with an expert, or complete our automated home checkup right now.

Request In-Person Visit
Step 1 of 3

Recent Usage

info Enter the dates and water usage from your last three bills to establish your baseline.

Look for the Statement Date at the top right, and the Consumption Details section to find your usage amount.

Where to find usage on bill

Most Recent Bill

Previous Bill

Oldest Bill

Step 2 of 3

Indoor Habits

Showers & Toilets

Appliances

Step 3 of 3

Outdoor Habits

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High Usage Detected

Your usage is significantly higher than your home's calculated baseline. Let's find out where the water is going.

Leak Detective

The Meter Test

The easiest way to confirm an active leak is by checking your water meter. Ensure no water is currently being used inside or outside your home (no washing machines, sprinklers, or running taps).

Locate your water meter (usually in the basement) and look at the dial. Do you see the low-flow indicator (a small red triangle or star) spinning, or do the numbers continue to increase?

Leak Detective

Isolate the Leak

Since the meter is moving while water is off, you have an active leak. Let's check the two most common culprits:

  • The Toilet Dye Test: Toilets are the #1 cause of hidden indoor leaks. Remove the tank lid and place a few drops of food coloring into the water. Wait 15 minutes without flushing. If color appears in the bowl, you have a flapper leak.
  • Sprinkler Valves: If you have an irrigation system, check the main control valves (usually outside in a green box in the ground). Look for pooling water or mud, which indicates a cracked valve or failing seal.
Leak Detective

Intermittent Usage

If the meter is completely still right now, but your bills are high, you likely have an intermittent leak or a scheduling issue.

  • Irrigation Timers: Double-check your sprinkler control box. A power outage may have reset the timer to a default daily schedule without your knowledge.
  • Sticky Toilet Flappers: Sometimes a toilet flapper only fails occasionally. Listen for a toilet "running" randomly during the night.

Your Water Checkup Results

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Usage Looks Normal

Based on your household profile, your water consumption is within the expected range.

Expected Monthly Usage 0 Gals
Your Actual Average 0 Gals

Ways to Save Water & Money

Based on your household habits, taking the following actions will lower your bill:

SCWA Credits You Qualify For

Request In-Person Visit