A Message from the Chairman:
For the first time in its more than 60 years of supplying Suffolk residents with high quality drinking water, The Suffolk County Water Authority this week released a detailed strategic business plan, Strategic Plan 2025, which assesses our current operations and charts a course to the future. The plan, which was assembled over the course of two years by dozens of SCWA employees from virtually every department, is separated into 11 categories vital to our future success--Asset Management, Customer Service, Customer Growth, Workforce Technology, Automated Meter Reading, Employee Development, Supervisory Control and Data Acquisition, Emergency Management, Water Quality and Treatment, Future Water Supply Needs and Financial Strategy and Rates.
This plan will help us to do in the 21st Century what we did in the 20th Century--provide you, our customers, with the best water at the lowest possible price. If you'd like to view or print the plan, click on the Strategic Plan 2025 link at the bottom left of this page. And please do not hesitate to contact us if we can answer any questions for you about its content.
James F. Gaughran - Chairman