Suffolk County Water Authority

Automated Meter Reading Project

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Automated Meter Reading Project

SCWA is in the process of deploying an automated meter reading (AMR) program across Suffolk County. This safe, secure, and efficient system provides accurate meter readings at the lowest reading cost.

AMR wirelessly reads customer meters and then transfers the data into our secure billing system. One AMR equipped meter reading vehicle will replace many traditional vehicles. Reduced meter reading vehicles reduces our consumption of fuel and the SCWA’s environmental impact.

This simple process will reduce the need for meter readers to manually obtain meter readings. It will also reduce the need for estimated readings for "hard-to-access" accounts. Billing on actual consumption means less headaches for our customers. By implementing AMR, SCWA is poised to enhance customer service and control meter reading costs; keeping our rates among the lowest in the nation.

Below are some helpful pages explaining how the AMR project works:

 

For more details, please call 1-800-883-4432.