Suffolk County Water Authority

Online Billing Frequently Asked Questions


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Manage your account, view and pay your bills, and configure your notifications and alerts all in one place.

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Online Billing Frequently Asked Questions

Below are some FAQ’s to assist you with our new online billing system. In order to make a payment or register to online billing please have your SCWA "Security Code" and your premise zip code available.

If you need any  further assistance please contact us @

631-698-9500 or via our Contact us form.


Making Payments

Managing Your Profile


If you forgot your username and/or password, and enrolled in our online billing system prior to October 24, 2018, you must contact customer service.


All customers that had auto pay setup before 10/24/18 must re-register for auto pay within the new SCWA online billing system*


For returning E- billing customers that have NOT logged into the SCWA’s new payment portal.

1.Click here to access the self service portal
2.Please enter your existing id and password
3.Follow the prompts to create your new security questions and password

       * If you do not remember your username or password, please contact us @ 631-698-9500 or via our Contact us form.

To enroll in E-billing for the first time click here