How is billing computed?
Our billing cycle is based on a ninety-day billing quarter (three months use). Your bill includes a basic service charge that is based on the size of your water service line and on water consumption registered through a meter. For more explanation about billing take a look at the bill sample and minimum service charge chart.
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Why do I have to pay a $30.00 initiation fee if I change residences?
The Suffolk County Water Authority is a not-for-profit public benefit corporation. In order to keep service costs low for our entire customer base, we establish fees to cover costs that may be specific to certain services that most customers do not use. The initiation fee is a specific charge used to defray the cost incurred to establish a new account.
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